If Windows displays a message saying, "Windows cannot find.", copy and paste the following instead, then press OK.Ĭ:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset %localappdata%\Microsoft\OneDrive\onedrive.exe /reset Step 2 - Copy this and paste the code below into the dialog window then press OK. Step 1 - Open a Run dialog by pressing the Windows key and R.
Tip:If you're not sure which OneDrive app is installed, read Which OneDrive app do I have Reset the OneDrive sync app on a Windows desktop Follow the link for the instructions to reset on various devices: OneDrive performs a full sync after the reset. Data will not be lost by resetting or uninstalling OneDrive. Resetting the Microsoft OneDrive Sync app can sometimes resolve sync issues and resets all OneDrive settings. Microsoft Onedrive Sync app on Windows, Mac, Android and iOS.Įxperiencing error codes in your Microsoft OneDrive Sync app.
Uninstall and reinstall the OneDrive app.This article provides instructions to reset your OneDrive Sync app if you are experiencing any error codes. Make sure the file path isn't too long. Make sure there isn't already a file or folder with the same name in the same location. 
Make sure you have permissions to the file or folder you tried to add. Make sure the OneDrive process is running: To make sure the OneDrive is running, press "Command and Spacebar" keys and enter "Activity Monitor" to open "Activity Monitor" Select the "CPU" tab and look under the "Process Column" for OneDrive. If an update is available for the OneDrive app, it will appear there. Update the OneDrive Desktop Client for Mac: To update OneDrive desktop client for Mac, open "Mac App Store" and select the "Update" button located in the toolbar. Restart connection to the OneDrive service: To restart "OneDrive" for Mac, click "OneDrive" icon located in the menu bar and click "Quit OneDrive" and then use spotlight to search for "OneDrive" and open it. If not, then compress or resize the file and then try to sync again.įollowing are the steps to Fix OneDrive Sync Problems on Mac: Check out the file size, it should be less than 10GB. So make sure that your Mac is able to connect to the Internet properly. In order to sync OneDrive, you need an Internet connection.
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